AI services for hotels · Graz & Hurghada
For city hotels in Austria and resorts on the Red Sea. Built by a hotel professional with 20+ years of front office experience. One-time packages, fixed prices, results in days.
„Tolles Frühstück und sehr freundliches Team. Aber beim Check-in mussten wir fast zwei Stunden auf das Zimmer warten – mit zwei müden Kindern.“
Liebe Familie M., vielen Dank für Ihr Lob für Frühstück und Team. Die lange Wartezeit beim Check-in tut uns aufrichtig leid, gerade mit Kindern. Wir haben unsere Abläufe für frühe Anreisen angepasst und würden uns freuen, Sie wieder bei uns zu begrüßen.
The problem
Whether it's a business traveller in Graz or a family on holiday in Hurghada, they write reviews in German, Italian, English and more, ask the same questions at midnight, and compare your listing with the hotel next door. Most hotels know this but lack the time or the languages to keep up.
Or they get the same copy-paste reply, which guests notice.
Texts on booking sites are old, generic or poorly translated.
The same WhatsApp questions about transfers, Wi-Fi and check-in, all day and all night.
Which complaint costs you the most stars? Without analysis, it's a guess.
Packages
No software to buy and no long contracts. Pick what your hotel needs most, or start with the Starter Package.
Most popular
The fastest way to see what AI can do for your hotel: know what guests say, sell better on every platform, and talk to guests in their language.
12 months of reviews on Booking.com, HolidayCheck, TripAdvisor and Google, analysed. What guests love, what costs you stars, the 5 fixes with the biggest impact, plus reply templates in German, Italian, English and Russian.
Your Booking.com, HolidayCheck and website texts rewritten to sell, in 5 languages and optimised for search, by someone who knows what guests look for.
Ready-to-use WhatsApp and email messages for pre-arrival, welcome, excursion and spa offers, and a polite review request after check-out. In 5 languages.
A WhatsApp and website assistant that answers guests 24/7 in their language: check-in times, transfers, restaurants, Wi-Fi, excursions. Anything tricky goes straight to reception.
A prompt library made for your front office (complaint replies, translations, emails, offers) and a half-day hands-on training for your team, online or on site.
How much do you depend on OTAs, and where are you losing direct bookings? A check of your website, booking engine and channels, with a 90-day action plan.
Optional monthly care, from €100/month. Ongoing review replies, updates and a short monthly report. Cancel any time.
Ask about careHow it works
Tell me about your hotel, your guests and what bothers you most.
You choose a package and know the full price upfront. 50% to start.
Everything ready to use, plus a short handover call with your team.
About
I've spent more than 20 years in hotel front offices in Austria: as Front Office Manager, night manager and receptionist in 4-star superior, boutique and chain hotels, including Accor.
I know what guests complain about at 2 a.m., what a manager actually has time for, and how German and Italian guests think. Today I use AI to save hotels time on guest communication, and I check every word myself.
I'm not a software company. I'm a hotel person who uses AI.
FAQ
No. Most packages need nothing new. For the chatbot, you pay a small monthly tool fee directly to the provider, from about $50.
Every text is checked and edited by me before you get it. AI makes it fast; experience makes it right.
Not for most packages. I work with public reviews and you post the replies. Access is optional and only with your permission.
German, Italian, English and Arabic personally; Russian and Polish with AI support and careful checking.
Bank transfer (SEPA in Europe, InstaPay in Egypt): 50% at the start and 50% on delivery.
In person in Graz and Hurghada, and online for hotels anywhere in Austria, Germany and Egypt.
For hotels in the EU I sign a data processing agreement and only work with the data the package needs.
Payment
You always get a written offer first. Pay 50% to start and 50% on delivery, by any of these methods.
Secure online payment through Stripe. Visa, Mastercard, Apple Pay, Google Pay and EPS.
Pay with your PayPal balance or any card linked to it.
Transfer in euros to an Austrian account. Bank details are on every invoice.
Instant transfer in Egyptian pounds for hotels in Egypt.
Prices are in euros. Hotels in Egypt can pay the equivalent in EGP at the day's rate.
Contact
Send a message on WhatsApp or use the form. I reply within one working day, in English, German, Italian or Arabic.